Patient Reviews

Dr. Robert L. Chen, MD, PhD - Named A Top Dermatologist in the American Southeast

Dr. Robert L. Chen, MD, PhD - Named A Top Dermatologist in the American Southeast

Loved Dr. Chen and Lacey McCauley his assistant. They are both amazing! Would highly recommend Acacia dermatology to anyone. Their office staff are very friendly as well. Thank you for all you did for me!
— Shelly M. (Google ⭐⭐⭐⭐⭐)
Dr. Chen has a friendly and courteous staff. Inquiries are promptly answered and issues resolved. The doctor and staff are very professional and knowledgeable. I would highly recommend to anyone seeking dermatological care.
— Terri P. (Google ⭐⭐⭐⭐⭐)
If you’re looking for the best in dermatology, look no further. You have found it in Dr. Robert Chen. This is a very good doctor. He’s bright, caring, and highly skilled. And while I’m throwing adjectives around, the same applies to his staff. The front-office staff are so helpful with schedule and insurance issues. His medical assistants appear to effortlessly anticipate the doctor’s needs for any visit I’ve had with the doctor. This is a well-run office headed by an exceptionally qualified physician.
— Brenda S. (BirdEye ⭐⭐⭐⭐⭐)
Dr. Chen and his staff of caring professionals are second to none. Like many Americans who grew up with suntan lotion, rather than sunscreen lotion, I have developed a few skin cancers.

Dr. Chen and team are quick with an accurate diagnosis and equally responsive with a solution to resolve the issue. They are skilled in the latest and least invasive surgical techniques. They never hesitate to follow up or follow through. I recommend them highly.
— David P. (Facebook ⭐⭐⭐⭐⭐)
Thank you Dr. Chen. Every time I have an appointment with you or Ms. Lacy, I always leave feeling I am the only patient you have. You take time to talk with me and my husband about the cancer surgery and you make sure I am comfortable before you start and you are very caring post surgically. Thank you for always making me feel pretty even with my scars.
— Rosa S. (Facebook ⭐⭐⭐⭐⭐)
I have been going to Dr. Chen for several years. I recommend him and his staff to everyone. I have had nothing but the best with Acacia Dermatology & Dr. Chen in Lawrenceburg, Tn.
— Pam M. (Facebook ⭐⭐⭐⭐⭐)
This great Dr is the very best
— Frances F. (Facebook ⭐⭐⭐⭐⭐)
— Nina C. (Facebook ⭐⭐⭐⭐⭐)
The best!!
— McKenzie B. (Facebook ⭐⭐⭐⭐⭐)
Anyone needing a dermatologist I highly recommend these folks.
— Tootie C. (Facebook ⭐⭐⭐⭐⭐)
One of the best.!! Cut above in his work.!!!
— Liz A. (Facebook ⭐⭐⭐⭐⭐)
They are so nice there.
— Linda J. (Facebook ⭐⭐⭐⭐⭐)
Anyone needing a dermatologist I highly recommend these folks.
— Tootie C. (Facebook ⭐⭐⭐⭐⭐)
I sure did like Dr. Chen.
— Dorsey A. (Facebook ⭐⭐⭐⭐⭐)
— Dillion C. (Facebook ⭐⭐⭐⭐⭐)
This was my first visit..I would highly recommend Dr Chen and his staff..they are amazing.
— Tammy T. (Facebook ⭐⭐⭐⭐⭐)
Awesome Staff! Dr. Chen did an awesome job removing some spots for me!!
— Jill S. (Facebook ⭐⭐⭐⭐⭐)
Dr. Chen has been outstanding! I have been coming here for years and have had a wonderful experience each time. From clearing my acne, to maintaining the skin to clearing occasional rashes. I would not go anywhere else!
— Chef H. (Google ⭐⭐⭐⭐⭐)
Had to have a very large skin cancer removed and their focus was on the cancer removal and not making a fortune on plastic surgery. Very professional! P.A. McCauley is amazing!
— Sheila C. (Facebook ⭐⭐⭐⭐⭐)
Totally amazing staff and very professional. I have had several different types of treatments and I must say each and every trip there has been very pleasant. I think Jessica is efficient and compassionate. Thank you all for taking such good care of me.
— Robin G. (Facebook ⭐⭐⭐⭐⭐)
Dr.chen is the best.. I had just a small question and he had the answer within mins..
— Tesha T. (Facebook ⭐⭐⭐⭐⭐)
LOVE LOVE LOVE Dr. Chen, Lacey, and his staff. I drive over an hour to see him. Couldn’t ask for any better!! Wonderful job clearing my psoriasis!!!
— Becca A. (Facebook ⭐⭐⭐⭐⭐)
I just recently had an appointment at Acacia Dermatology. Lacey was very knowledgeable about the options regarding my skin. I felt educated when I left and had a clear plan laid out for me. I highly recommend her and will be returning for further treatment.
— Bronson D. (Google ⭐⭐⭐⭐⭐)
I have been seen by Dr. Chen and his staff several times over the last 5 or so years, and couldn’t be more pleased. Every single person including Dr. Chen is warm and friendly yet professional in the best way. Very happy with the actual treatment as well. Would highly recommend to anyone.
— Beth E. (Facebook ⭐⭐⭐⭐⭐)
We absolutely loved Dr. Chen and his wonderful staff. My husband, daughter and myself. Lawrenceburg is lucky to have him.
— Linda J. (Facebook ⭐⭐⭐⭐⭐)
I had a great experience at acacia dermatology. The staff up front was very nice. Brandi got me an apt within a few days and I was in and out when I got there! This place is great!!!
— Kerry M. (YellowPages ⭐⭐⭐⭐⭐)
Great, Friendly, Knowledgeable group, really like the staff and how comfortable they make you feel!
— Wesley M. (Google ⭐⭐⭐⭐⭐)
I was seen recently at Acacia Dermatology. I was only in town for a very short time but Lita was able to get me in to be seen right away. I would definitely recommend!
— Alexa P. (Facebook ⭐⭐⭐⭐⭐)
Acacia dermatology is a wonderful skin care clinic. Brandi was very friendly and professional in answering all my questions. Would recommend Dr Chen for any skin care services.
— Lisa S. (YellowPages ⭐⭐⭐⭐⭐)
My experience with acacia dermatology was a very pleasant one ! Very friendly office staff ! Brandi scheduled me an apt that fit my needs best and then upon arriving for my appointment until I walked out the door it was a great experience! I will be back for further needs and I highly recommend Dr Chen for all your skin care needs!
— Shelbi G. (YellowPages ⭐⭐⭐⭐⭐)
Very helpful staff. Jessie & the entire medical staff in the back are very knowledgeable & caring to your needs. I highly recommend this clinic!
— Tim A. (Google ⭐⭐⭐⭐⭐)
I highly recommend Dr.Chen’s Office. The front office staff are very welcoming & Jesssie, along with all of the medical staff in the back, are very professional & very knowledgeable with every diagnosis. I can honestly say that I knew that I was in very capable hands. Thank you for making me feel so comfortable!
— Bobbie M. (Google ⭐⭐⭐⭐⭐)
At every visit, i am VERY pleased by Dr Chen & his staff. The front office, along with Jessie & the medical staff in the back are very helpful & caring. I would highly recommend this office for your skincare needs!
— Randy K. (Facebook ⭐⭐⭐⭐⭐)
Brandi in the front office was very friendly and professional. Would recommend Dr. Chen for all your dermatology needs.
— Patsy C. (YellowPages ⭐⭐⭐⭐⭐)
Awesome place! Dr Chen and staff are friendly, helpful and very knowledgeable! I will be back!
— Steven M. (Yelp ⭐⭐⭐⭐⭐)
It’s an amazing place with a amazing staff that are intelligent and professional. Jessie Keene is highly intelligent with skin care and has the knowledge to help.
— Anthony C. (Google ⭐⭐⭐⭐⭐)
Dr. Chen and Lacey have been taking care of my family for a long time. They are very knowledgeable and caring and will go the extra mile for you. We are blessed to have them and Acacia Dermatology in Lawrenceburg. This is a great group of people and I am proud to be a part of this team. Come see us, we will take good care of you.
— Lita P. (Facebook ⭐⭐⭐⭐⭐)
I have been to this practice multiple times for care and each time I am more and more impressed with the Dr. Chen and his staff. Everyone that works there is kind and their professionalism pristine. I would without a doubt recommend Acacia to anyone seeking dermatological advice and/or treatment.
— Michael M. (Google ⭐⭐⭐⭐⭐)
Highly recommend! Lita is always so helpful with arranging appointments. Great office with a great staff that really cares about you!
— Dwain J. (Google ⭐⭐⭐⭐⭐)
I have been a patient of Dr. Chen’s for many years. I highly recommend him. He has a great staff that will help anyway they can. I have called on Lita with help changing appointments and she always works with me. I have been very happy with my care.
— Mamie J. (Google ⭐⭐⭐⭐⭐)
Dr. Chen and staff are wonderful. Warm, inviting office with a great receptionist, Lita. She is always friendly and helps answer any questions I have. I highly recommend Acacia!
— Lauren B. (Google ⭐⭐⭐⭐⭐)
I was VERY pleased with all the staff up front who are very welcoming. Jessie & Lacey were very informative & helpful & made my experience a very positive one. I’d definitely recommend this office!
— Donya J. (Facebook ⭐⭐⭐⭐⭐)
Everyone was great! Thank you Lita Perry and everyone else for great care.
— Winnette B. (Facebook ⭐⭐⭐⭐⭐)
Great friendly staff and very professional. Thanks Brandi & Lita for such good service.
— Lisa S. (Facebook ⭐⭐⭐⭐⭐)
The front office staff, Lita and Brandi are prompt in answering the phone and returning phone calls. They are so friendly! Dr Chen, Lacey, and Jessie take the time to listen to what all my concerns are and are happy to help in any way they can! If you have any billing concerns, Debbie is always available to speak with. Besides the awesome staff, the facilities are top notch!!
— Natalie M. (Facebook ⭐⭐⭐⭐⭐)
I was very pleased with the way my daughter was taken care of by Lacey. Great, friendly staff from the moment you walk in the door with Lita and Brandi to start your visit off right.
— Anita S. (Facebook ⭐⭐⭐⭐⭐)
Very professional and courteous staff, amazing care and beautiful office.
— Anna B. (Google ⭐⭐⭐⭐⭐)
I have been a patient of Dr. Chen and Lacey for the last six years. I have been so pleased with the excellent care I have received at Acacia Dermatology. I was raised in Florida and have a lot of sun damage, they have helped me to be proactive in my skin care. Everyone from Lita and Brandi up front to Jessie, Cassie and Debbie in the back are so helpful. So thankful Lawrenceburg has this great facility.
— Cori A. (Yelp ⭐⭐⭐⭐⭐)
Dr Chen is a great doctor with great staff! From the front desk to the office manager everyone Lita, Brandi, Debbie and Lacey all do a wonderful job and make you feel welcome and at ease while you are there. Highly recommended!
— Lori L. (Facebook ⭐⭐⭐⭐⭐)
The staff was super nice, and Lacey McCauley the PA, we seen was very professional, and knowledgeable. She took her time to answer any questions we had. My daughter was a little nervous, but she made her feel comfortable. I would highly recommend Acacia Dermatology!
— Lessa J. (Google ⭐⭐⭐⭐⭐)
Amazing group of people at Acacia. Everyone is nice and makes you feel comfortable. Lita, at reception, is very friendly and can help with all your scheduling needs. Dr. Chen and crew are the best around! I highly recommend them.
— Lauren B. (Facebook ⭐⭐⭐⭐⭐)
Dear Dr. Chen:

This is to thank you and your staff for the superb “patient experience” when my wife and I visited your office last week for the first time. We have seen many dermatologists over many years in various cities and states and feel that we understand the difference between ordinary service and care and the extraordinary.

Lacey and Jessie were very thorough, comprehensive, professional, and empathetic during examination and care. They performed their duties with exemplary expertise while displaying very likable “bedside manner” and listening carefully to each of our concerns. Your front office staff was very courteous and professional in handling us as new patients.

We found you to be very capable, knowledgeable, and impressive in your treatment and manner. We are telling our friends and relatives about your great practice and recommending you to them.

Please feel free to use this letter as a testimonial or however you may wish to further your practice.
— Alton E. (Letter to Dr. Chen ⭐⭐⭐⭐⭐)
Very nice people and very intelligent. They know what they are doing and can fix you up right away. Nice office, very professional. Dr. Chen is very nice person and he impressed me greatly.
— Joe B. (Google ⭐⭐⭐⭐⭐)
Love Dr. Chen! This was the first time I have been there and he and his staff were very nice and helpful. My husband has been going to him for years and he has always taken good care of him.
— Melinda H. (Facebook ⭐⭐⭐⭐⭐)
Please tell Lacey that where she did a Mohs on my jaw has healed up perfectly and there is no scar. P.S. This was on May 17th. Hope ya’ll are having a Blessed Day!
— Alan E. (Handwritten Note ⭐⭐⭐⭐⭐)
I liked Him! He seemed To Be A Good Dr. I would go back to Dr. Chen again with no doubt at all! I would also recommend Him To Other People in a Heart Beat! As Far As I’m concerned He Is An Excellent Doctor!!!!!
— Marcella G. (Facebook ⭐⭐⭐⭐⭐)
The staff of Acacia Dermatology is amazing! They took really good care of me when poison oak got the best of me! You couldn’t ask for a nicer person to greet you at reception than Lita Perry. I would recommend this group to anyone!
— Beverly P. (Facebook ⭐⭐⭐⭐⭐)
Excellent care so glad we have this in LawrenceburgTN, Brandi Bailey so happy you have joined their group!!!
— Lucy S. (Facebook ⭐⭐⭐⭐⭐)
I have been under the care of Dr. Chen at Acacia Dermatology in Lawrenceburg for almost 10 years and I could not be more pleased. Dr. Chen is intelligent, loves practicing dermatology and over the years has always solved my skin care issues. His office staff is friendly and competent — never did I have any problems communicating or getting an appointment that works for me. His clinic is the most beautiful medical office I have ever visited and I have been a registered nurse for over 20 years. I recommend Dr. Chen to all of my friends and family members with the utmost enthusiasm.
— Jennifer M. (Facebook ⭐⭐⭐⭐⭐)
I have heard a lot of positive information about Acacia Dermatology. The receptionist Brandi is very informative and friendly on the phone. Looking forward to using dermatology services with Acaci in the future.
— Diane M. (YellowPages ⭐⭐⭐⭐⭐)
Brandi in the front office was very friendly & professional. She answered all my questions that I ask about skin care. I plan to see Dr Chen in the future for my skin care needs.
— Dorothy G. (YellowPages ⭐⭐⭐⭐⭐)
Thank you Dr. Chen. Every time I have an appointment with you or Ms. Lacy, I always leave feeling I am the only patient you have. You take time to talk with me and my husband about the cancer surgery and you make sure I am comfortable before you start and you are very caring post surgically. Thank you for always making me feel pretty even with my scars.
— Rosa S. (Facebook ⭐⭐⭐⭐⭐)
I had a great visit with Dr. Robert Chen and staff. He made me feel comfortable, and was very patient with my long list of skin issues. He is knowledgeable, and gave me some great advice. I felt welcomed in their beautiful office space. Definitely recommended!
— Chef H. (Google ⭐⭐⭐⭐⭐)